Privacy Policy

1. Scope

This Privacy Policy applies to Hotel Janki Guest House website users in India. It explains how we collect, use, store, and protect personal information when you browse this website, submit enquiries, or contact us for bookings.

2. Information We Collect

We may collect your name, phone number, email address, travel dates, room preferences, and any message you share in enquiry forms or WhatsApp booking requests. We may also collect limited technical data such as browser type and pages visited for website performance and security.

3. How We Use Your Data

Your data is used for booking support, guest communication, service updates, resolving queries, and improving guest experience. We do not sell your personal data.

4. Legal Basis and Indian Compliance

We process personal data for legitimate business purposes, performance of requested services, and legal compliance under applicable Indian laws, including the Digital Personal Data Protection Act, 2023, where applicable.

5. Sharing and Disclosure

We may share data only with trusted service providers (for example, hosting or communication tools), and only as needed to operate our services. We may also disclose data if required by law, law enforcement, or government authorities.

6. Data Retention

We retain personal information only for as long as necessary for booking support, legal obligations, dispute resolution, and record-keeping requirements.

7. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal information. You may contact us to withdraw consent for future communication, where consent is the processing basis.

8. Security

We use reasonable administrative and technical safeguards to protect personal information. However, no internet transmission method is fully secure, and absolute security cannot be guaranteed.

9. Children

Our services are not intentionally directed to children. If we become aware that personal data of a child was submitted without required authorization, we will take reasonable steps to delete it.

10. Contact

For privacy-related requests, contact Hotel Janki Guest House at booking@hoteljanki.com or +91 94113 15413.